Elizabeth Shepherd and Geoffrey Yeo

ISBN-13: 9781856043700

318 pages 6 x 9
Year Published: 2002

This step-by-step handbook for both records managers and librarians covers paper and electronic materials. Chapters include: understanding records management; analyzing your record keeping needs; designing a system to meet those needs; creating and capturing records; setting retention and disposal criteria; maintaining records and assuring integrity; providing access and controlling use; practical business and managerial issues. Appendices provide a wealth of additional information including records management standards, an annotated bibliography, professional and advisory organizations, and a glossary. A much-needed manual with practical advice on the use of records staff and records media and technology.